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Terms and conditions

1) INTRODUCTION

The website "leroileo.com" and the brand "Le Roi Leo" are owned and operated by the company "DREAM THE STICK." The general conditions of sales detailed below govern the contractual relationships between any user of the site leroileo.com (hereinafter "user" or "you") and the trading name “Le Roi Leo” owned by THE DREAM STICK with capital of € 10,000 which has its headquartered in Saint Maur des fossés, 27-31 Avenue du Port au Fouarre, registered in the Trade and Companies Register of Créteil under the number 797 406 543 (hereinafter "LA DREAM STICK "or" us "). These Terms and Conditions are the only applicable ones and replace all other conditions, except prior expressed ones and written exemptions. THE DREAM STICK can be occasionally obliged to modify certain provisions of its terms, it is also necessary that they be reread before each visit to leroileo.com (hereinafter the "Site"). These changes are opposable as from their publication online and cannot apply to contracts concluded previously. Each purchase on the Site is governed by the terms and conditions applicable at the date of the order. We consider that by confirming your order, you unreservedly accept our general conditions of sales, after reviewing them.

 

2) PRODUCTS

The products offered for sale are the ones described on the website. THE DREAM STICK Company takes great care in the presentation and the description of these products to satisfy our Customers at best. The user acknowledges and accepts that it is possible that non-substantive errors may appear on the site. In any event, in case of non-compliance of the product delivered with its description on the website, the user may, as appropriate, exercise his right of withdrawal or use the guarantee of conformity of the THE DREAM STICK company which will, when appropriate, either exchange or refund the price (in whole or in part) that was charged. Stickers and wallpaper are made in our workshop or manufactured by our French partner. Regarding the other products (textiles, furniture or other), they are made by partners. We ensure the quality of their work and their respect of our common values (product quality, working conditions)

 

3) ORDERS

To place your order, THE DREAM STICK proposes three options:
- Internet on our website: www.leroileo.com 24/24 and 7/7
- By email: contact@leroileo.com
- By mail accompanied with your written order, your payment, and your complete contact information sent to: THE DREAM STICK 27-31 Avenue du Port au Fouarre - 94 Saint Maur des fosses.
We will then confirm that we have received your order by email. We are committed to accept your order in accordance with these terms and conditions.
We will respond to your need within the limits of our available inventory or subject to availability from our suppliers.
If products are temporarily unavailable after your order, we will notify you by e-mail and invite you to cancel or change your order.
If the products are permanently unavailable (sold out, not reissued books, etc.) after your order, we will automatically cancel your order and notify you by e-mail. By confirming your order, you agree to all these terms and conditions and agree to have a perfect knowledge of them.

 

4) PRICES

The prices indicated on the Site are in Euros and all taxes included but it excludes delivery fees. Possible delivery costs are indicated to the user when choosing products and are charged at the end of the order in addition to the price of other selected products. We reserve the right to change prices at any time but we are committed to applying the rates that were displayed on the Site at the time of your order.

 

5) DELIVERY

The products are delivered to the delivery address notified by the user when ordering. If the delivery address is different from the billing address, the user should include these two different addresses when ordering. Delivery time is only valid for metropolitan France, but they can be extended (national holidays, non-working days). They start once the order amount is collected. When an order includes several products, the longest delivery time is the one to be considered for the entire order. THE DREAM STICK does everything to meet the delivery time mentioned on the Site. However we cannot be held responsible for the consequences of a late delivery or loss of package caused by a third party, your fault or due to some unforeseen reason constituting an event of force majeure. Once you receive your order, we recommend you to check the conformity of the products with your order and to indicate, where appropriate, on the delivery form and under forms of handwritten reserves accompanied with your signature, any anomaly.

 

6) PAYMENT

We offer you several payment options with maximum safety guarantees. You can pay by credit card, PayPal, or check payable to THE DREAM STICK.

 

7) RETURN AND EXCHANGES

A) Stickers and wallpapers:
According to the Consumer Code, the right of withdrawal cannot be exercised unless the parties have agreed otherwise, for contracts: of goods made according to the consumer's specifications or clearly personalized or which, by their nature, cannot be returned or are liable to deteriorate or expire rapidly. For adhesives and wallpapers: They are made to order, depending on the type of adhesive or wallpaper chosen by the customer. They are therefore unique, tailored for each client and cannot be proposed again for other customers. No returns or refunds can be asked for this type of product: adhesive or wallpaper. It is therefore important for you to take your time when choosing your adhesive or wallpaper as your choice will be final. In addition, the damage caused by improper use of the product or by an external cause (such as non-compliance with conditions) does not give rise to a warranty. Indeed, THE DREAM STICK cannot compensate the User for mishandling during installation that would have degraded the product.

B) For other products: Customers have a right of withdrawal. He can exercise it without a reason within fourteen (14) days from the date of delivery of the order. It can be exercised by returning, at the consumer own expenses, the products (in their original and unused packaging) accompanied with the order number to the following address: THE DREAM STICK 27-31 Avenue du Port au Fouarre - 94 Saint Maur des fosses

THE DREAM STICK Company will refund the customer any amounts already paid, minus any shipping costs. Refunds for products will be made by the Company THE DREAM STICK within a maximum period of 30 days after receiving products concerned. Reimbursement will be made according to the same method of payment chosen by the customer at time of ordering.

 

8) GIFT CARDS

The number of each "Le Roi Leo" gift card will be sent by e-mail. Gift cards cannot be exchanged or refunded, even partially. Gift cards are valid for one year after the date of purchase of this one. THE DREAM STICK Company cannot be held responsible for loss, theft or misuse of the gift card. The gift card is valid only on our website "Le Roi Leo". If the order amount is greater than the gift card, you can complete the amount with other means of payment. If the order amount is inferior, you can keep the balance and use it for another order with the same gift card number. In case of withdrawal, it is a gift card of the amount of the returned product that will be refunded.

 

9) GUARANTEE

All products provided by the seller have the legal guarantee provided by Article 1641 of the Civil Code. In case of non-conformity of a product, it can be returned to the vendor who will exchange or refund. All complaints, requests for exchange or refund must be made by postal mail to the following address: THE DREAM STICK 27-31 avenue du port Fouarre 94 Saint Maur des fosses within thirty days after delivery. However, it is important to note that the photographs, texts and illustrations representing the products are not contractual. Dimensions are for illustrative purposes only. Indeed, a slight difference may exist in some cases between the specified dimensions of the product and its actual size.

 

10) RESPONSABILITY

Our responsibility cannot be used in case of breach of our contractual obligations due to unforeseeable circumstances or force majeure such as, without limitation, natural disasters, strikes, fires, floods, failure or breakdown of equipment, means of transport, communication or because of your actions

 

11) INTELLECTUAL PROPERTY

All elements of "Le Roi Leo" website are and remain the exclusive intellectual property of THE DREAM STICK. Nobody is allowed to reproduce, use, spread, or use for any purpose whatsoever, even partially, the elements of the site (software, video or audio). Any single link or hyperlink is strictly prohibited without the express written consent of THE DREAM STICK

 

12) PERSONAL DATA

According to the law relating to computers, files and freedoms of January 6, 1978, the information containing names of buyers may be subject to automated processing. THE DREAM STICK reserves the right to collect information on purchasers including by using cookies, and, if desired, to transmit the collected information to business partners. Buyers may object to the disclosure of their details by notifying THE DREAM STICK. Similarly, users have a right to access and correct data concerning them, according to the law of January 6, 1978.
The automated processing of information, including the management of e-mail users, has been declared to the CNIL on 03.26.2014 registered under this number: 1753616.

 

13) COMMENTS

The comments posted by users of the site are analyzed and controlled by the management team of THE DREAM STICK. It reserves the right to refuse or amend the comment concerned if it does not comply with the law or ethics.

 

14) APPLICABLE LAW AND JURISDICTION

These terms and conditions are subject to French law. All disputes relating to the business relationships between THE DREAM STICK and the user are subject to the exclusive jurisdiction of the French courts.